Privacy Policy

Effective Date: June 25, 2025

Company Name: Linphone Asia

1. Introduction

At Linphone Asia, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our dialers, or interact with our services. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect two types of information:

2.1 Personal Information

When you register, purchase a plan, or contact us, we may collect:

Full name
Email address
Phone number
Business name (if applicable)

2.2 Technical Information

When you use our website or dialer:

IP address
Device type and OS
Browser type
Usage logs (e.g., login time, call logs, duration)
Location (if permission granted)

3. How We Use Your Information

We use your information to:

Create and manage user accounts
Process payments and activate services
Provide support and respond to inquiries
Improve our dialer performance and reliability
Prevent fraud, abuse, or unauthorized access
Comply with legal or regulatory requirements

4. Call Data & Logs

As part of our dialer service:

We may store call logs (call time, duration, number dialed)
Call recordings (if enabled by the user or business)
This data is stored securely and only accessible to authorized users or support teams for troubleshooting

Note: We do not listen to or share call recordings without explicit user consent unless required by law.

5. Sharing Your Information

We do not sell or rent your personal information. We may share data only in the following cases:

With third-party payment gateways (e.g., Stripe, PayPal) for transaction processing
With service providers under NDA for hosting, analytics, or technical support
When required by law or regulatory authorities

6. Data Security

We take your data seriously and use:

SSL encryption for all web traffic
Encrypted storage of sensitive information
Role-based access controls
Regular server monitoring and backups

7. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request data deletion
Withdraw consent for communication
Export your data upon request

To exercise any of these rights, contact us at: privacy@linphoneasia.com

8. Cookies & Tracking

We use cookies to:

Remember user preferences
Track usage and improve site performance
Enable analytics (e.g., Google Analytics)

You can disable cookies through your browser settings, but some features may not work properly.

9. Third-Party Services

Our site or dialer may link to external platforms (e.g., payment providers or SIP vendors). We are not responsible for their privacy practices. Please review their privacy policies separately.

10. Children’s Privacy

Our services are intended for users 18 years or older. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy occasionally. If we make material changes, we will notify you via email or website notice. Please check back regularly to stay informed.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us:

📧 Email: privacy@linphoneasia.com

🌐 Website: www.linphoneasia.com

📞 Phone: +92 318 055 8989